Homeowners Association Management  Greensboro, NC

For almost 20 years, Slatter Management has been providing Greensboro Homeowners Associations (HOA) with custom HOA management services to meet the unique needs of your community. We pride ourselves on providing the HOA management services your community not only needs, but truly deserves. Over the years, our experience has shown us that communities thrive with exceptional, reliable service from an HOA management company.

Our expertise, knowledge, and experience has taught us that many homeowners within the association are confused about how we fit into their HOA lead community. The responsibilities of the HOA committee and the association management company often crossover, making it confusing even for those who are involved in the homeowner association. Running a successful community can be challenging, and many HOA boards will seek the help of professional management companies, like Slatter Management, to efficiently carry out and oversee many of the tasks that can be overwhelming to the volunteer board of directors of the HOA.


What’s The Difference Between a HOA Board and HOA Management Company?

It is important to note both the board and the management company have the same goals, but have different roles to help them reach their objectives. To help you understand the difference, let’s discuss the HOA board and the property management solutions separately.

HOA Board

The majority of homeowner association’s are run by a volunteer board of directors which are elected by the homeowners. The HOA is responsible for maintaining any common areas and amenities within the community as well as collecting dues, saving for large community expenses, and enforcing all governing documents as well as federal, state, and local laws. Additionally, the board of directors is responsible for making decisions regarding hiring vendors and contractors, along with adopting policies and addressing community concerns.

When it comes to authority, it always starts with the HOA board of directors. They are the ones who establish the rules, regulations, and bylaws that must be followed within the community-association. Homeowners association fees, fines, and late fees are determined by the HOA board. Anyone else involved, such as community associations, are simply messengers for the board.

HOA Management Company 

It is not uncommon for the board members to decide to bring on third-party association management services to handle tasks that are not involved within the decision-making processes to lighten their workload. Regardless of the property management company, they should always be working in the best common interest of the board. The responsibilities of a homeowner’s association management agency fall into one of four categories:

Administrative Support which includes:

  • Enforcing any rules and regulations within the community
  • Providing a monthly management report
  • Assist with responding to homeowner inquiries and member disputes
  • Scheduling and meeting planning, as well as attending board meetings
  • Providing expert advice to the HOA board and its members in regards to budgeting, outsourcing, and planning  
  • Organizing community events to bring neighbors together
  • If a home owner submits for an architectural review, the community managers typically work with a board member to deny or accept the request

Site Management which includes:

  • Inspecting for rule violations or property damages
  • Following up on maintenance claims
  • Corroborating with vendors to ensure on-site property is maintained such as lawn care, landscaping, and pool maintenance
  • Managing construction or remodeling of on-site facilities such as a fitness center or a sports complex
  • Community walk throughs to ensure the properties look as good as possible
  • Hiring, training, and supervising subcontractors and on-site employees

Accounting Services which include:

  • Managing the community bank accounts
  • Estimating monthly and annual maintenance costs
  • Record keeping for accounts payable and receivable
  • Creating monthly financial statements, including a financial report
  • Guiding the board of directors for long-term funding
  • Cutting checks to contracted vendors and f community utility use

Accounts Receivables which include:

  • Remaining up-to-date on local and state collection laws
  • Reporting delinquency and sending notices for past-due accounts (at the HOA board’s direction)
  • Collecting for any delinquent accounts
  • Handling billing for debt management purposes
  • Beginning the legal process of collections (at the HOA board’s direction)
  • If legal action is taken against delinquent accounts, working with the HOA’s attorney for litigation purposes

If you live in a condominium or townhome, you may be wondering how community association management would affect your condominium association. Or you may be leasing the condo and have similar questions. The truth is, all tenants are expected to abide by the rules and regulations of the community, and the HOA board still has the same overall responsibilities. If you have any questions, we recommend reaching out to your property managers first. 

Shatter Management Provides The Difference You Need

At Shatter Management, operating out of Greensboro, North Carolina, we go above and beyond our fiduciary duties to always act in the best interests of our clients. We work hard with community members to build a sense of togetherness within the community and enhance the value of the neighborhood. Additionally, we keep an open line of communication with the members of the community while enforcing the rules and acting as a messenger for the board of directors. Ready to accept our helping hand? Contact us today to get started!