Slatter Management Services, Inc. has been established for 20 years. Slatter consists of four departments; Homeowner Association Management, New Business Development, Accounting and Field Operations. Services offered by us vary from Accounting Only, Full Management and a Hybrid service.
Below are some frequently asked questions regarding Slatter Management Services and homeowner associations.
The Association is a non-profit corporation and is run by a Board of Directors who are elected by the Association membership (the Board of Directors for developing communities is the builder/developer until turnover to the membership). The Board of Directors operates under the legally bound and recorded Declaration of Covenants, Conditions and Restrictions. The By-Laws of the Association dictate how the Board of Directors and the Association function.
The Governing Documents/Declaration of Covenants, Conditions and Restrictions for your Association can be found on your county’s Register of Deeds. These documents, along with the Rules and Regulations and Architectural Guidelines and related forms for the Association, can also be found on your Association’s website or by contacting Slatter Management. Please review the Governing Documents and Rules and Regulations for your community. Your home and property must be maintained according to the Governing Documents and established rules for your Association.
Exterior changes and/or improvements require an Architectural Review Application; please reference the Rules and Regulations and Architectural Guidelines document posted on the Association’s website. Please wait for written approval before making any improvements. Improvements and changes typically include sheds, fences, pools, playground equipment, paint colors, door styles, landscaping, and mailboxes.
Please login to your Association’s website to submit an ACC change under My Profile, then Homeowner ACC Request to fill out an online request.
The timeframe for obtaining a decision is specific to your Association. Please refer to your Covenants, Conditions and Restrictions.
Slatter Management provides a 24-hour service for emergency maintenance issues. Our normal hours of operation are Monday-Friday from 8:30am-4:30pm, and Friday from 8:30am-4:00pm.
If there is an emergency outside of this window, please contact our office number at (336) 272-0641. Please listen to the prompt when calling in which will provide an afterhours line to speak with one of our associates.
Public streets are maintained by the local municipalities including repairs and snow plowing. While this does save the Association funds, it does mean it may take longer for the streets to be plowed after a snow/ice storm. It also means, the Association is unable to tag/remove cars parked on the street if public.
Private streets are maintained and funded by the Association. This includes crack repairs and snow plowing. This will be funded by the Community. On private streets the Association does have authority to tag and tow vehicles that appear abandoned or inoperable.